State Farm® Insurance Agent Steve Paddock

"I recently had the pleasure of working with Erik Miller & he was amazing! . I was nervous about the price that my insurance would cost monthly due to past insurance companies I have been with, but he truly made the Auto insurance process a walk in the park!! He’s very personable, friendly, knowledgeable and throughly explains everything to you!! I highly recommend him & the State Farm company to anyone looking for an insurance agency that puts customers first!!"

"Just signed up for a policy with State Farm, and the experience has been excellent so far. The agency was incredibly helpful and took the time to explain all the details in a way other agencies hadn’t. My agent is friendly, responsive, and made the entire process smooth and stress-free. Highly recommend this State Farm team!"

"Amanda padilla was absolutely amazing!! I call and asked about my bill. She asked if she could call me right back to make sure she has all the information correct! I truly loved that! I would rather wait for a call back then have the wrong info! When she called back she explained my bill, helped me change my address and saved me more money! On top of that she asked how my kids were!!! She was absolutely the nicest person I could have talked to! She also said that she was going to call and check in on Monday or Tuesday since she saved me money she wanted to make sure I get the right bill! I absolutely love the customer service I had today!! Thank you Amanda for being Amazing!!!"

"Erik was a pleasure to work with. Very happy with the coverage we’re getting."

"I initially had a great experience and elected to go through state farm despite the monthly premium being higher than what I had before due to good customer service. However, when I added my husband to my insurance I was told I would have a $20 per month discount for multicar. We never got the discount promised, when I called to check on it I was told that it wasn't set up correctly and that was why. No offer to refund what we were overcharged and the discount still doesn't show. Additionally, we went to change our renters insurance to a new address and the agent put the address in incorrectly multiple times. I didn't notice it was still 1 number off the third time I checked it for him and when I called back to fix it, was told that the price of our insurance went up as it was a new address. They had the wrong building in a multi-building apartment complex but it's literally 20ft away from the original address they had. I asked a question regarding this and then shortly after noticed we had been charged for the updated renters insurance that I did not approve as they significantly increased the price. Communication has been absolutely abismal and it has been error after error without apology or fixing anything. At this point I have spent over an hour on the phone with them just this week. I would recommend going elsewhere."

"Erik is the best! His customer service skills are incredible and he helped me find the best rates!"

"I had recently switched insurance policies from progressive to State Farm and what an amazing agency this was, Erik Miller was polite and helped find a better policy for me. Thank you!"

"Erik is outstanding! Patient and very knowledgeable. Highly recommend!!"

"Erik Miller was awesome to work with. Not pushy, and always had my best interest as his top priority. I would absolutely recommend him to anyone"

"Amber at Paddock State Farm in Kenosha was great. She investigated my question, got back to me in a timely fashion, and ultimately solved my problem. Good work and good service! Thanks, Amber!"

"I very pleased with the service I received from Mariel Dowell. Mariel has taken care of all my insurance needs in a professional and timely manner."

"Erik is awesome! Super professional, and knew how to thoroughly explain things to me so I could understand!"

"Friendly office, pointed me in the right direction!"

"Very professional and detail oriented! Erik walked me through every step of the process to give me a really good understanding of my policy. I highly recommend choosing them!"

"Lana was super efficient, communicative, and effective in helping me secure my new home owners insurance in a short period of time. Would highly recommend her."

"Mariel helped me so much with my insurance claim. I can’t thank her enough"

"I purchased a Harley-Davidson Trike today. Sam at State Farm was incredibly helpful and knowledgeable. He got me the insurance I wanted and sent me the binder and temporary insurance certificate immediately. Definitely a five-star rating! It was, as it always has bee, a pleasure doing business with State Farm! Bill"

"Just switched over to State Farm. Two driving factors. One was cost. The other which is just as important as cost was the customer service that Keith Rasch provided. He was excellent in answering all my questions. Plus advising my family and I on the best possible coverage we needed on our house and vehicles. Will definitely be recommending this agency to my family and friends."

"Keith Rasch is a keeper! My wife and I bought our first home and we had no idea what to expect. As soon as I had my first conversation with Keith I made up my mind that I was going with State Farm. He is a genuine and professional guy that is extremely easy to talk to. He walked us through everything and it made my life a lot easier. He explained things in terms I could understand and I appreciated that. For home owners insurance ask for Keith, you won’t regret it!"

"They were awesome and super helpful throughout the way. They did an amazing job helping me and my family."

"Great experience working with Brie! She was very prompt in responding, knowledgeable and saved me considerable money. I recommend her to everyone for sure!"

"Steve and his staff are always very helpful and knowledgeable, they always go above and behind with their customer service, top notch !!!"

"I am so happy I made the switch with Steve and his State Farm agency. Not only did he get me a better rate than my last insurance. He was so helpful in answering all my questions in a very timely fashion! Thank you Steve! You’re the Best!!!"

"I moved my business over to Steve and his team about a year ago from a competitor and I have been very pleased with the service this team has provided. I have found it easy to get ahold of this team anytime I have a question or if an issue comes up. Very please to be working with Steve and his team in Oak Creek."

"8-11-23 update: Only 2 hrs for Steve to respond to our review, instead of 3 days to respond to an email. Plus, he was able to add his phone number to his response. 8-10-23: Our State Farm policies were bought as part of a "book of business" from our prior agent, who was no longer with State Farm. After a few years, we're so tired of Steve taking days to respond, that we're looking for an agent of OUR choosing."