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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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CustomMade Closings

August 11, 2023

2  out of  5 rating by CustomMade Closings
"8-11-23 update: Only 2 hrs for Steve to respond to our review, instead of 3 days to respond to an email. Plus, he was able to add his phone number to his response. 8-10-23: Our State Farm policies were bought as part of a "book of business" from our prior agent, who was no longer with State Farm. After a few years, we're so tired of Steve taking days to respond, that we're looking for an agent of OUR choosing."
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Sue Metz

July 21, 2023

5  out of  5 rating by Sue Metz
"I can't express enough How wonderful Brie is! She is wonderful to work with and gets back to you quick with any questions! She has helped us save so much money with car insurance. I appreciate everything she has done for our family! I highly recommend reaching out to her with Car and homeowners Insurance."
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Tammy Busshardt

April 29, 2023

5  out of  5 rating by Tammy Busshardt
"I cannot express words on how wonderful Brie is. She was with us every step of the way, answering all our emails, answering our questions, helping us on all our policies and making it a very smooth, easy transaction to change to State Farm. She is very good at what she does and I would recommend her in a heartbeat. She saved us almost $300 switching and got a better insurance. She is very professional and gets back to you very quickly. Definitely couldn't have asked for a better person to represent the company and location!"
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Linda Huber

November 22, 2022

5  out of  5 rating by Linda Huber
"11/22/22 There are no words to describe the high caliper of personal attention we receive from Mary H., Steve, & everyone supporting us at this State Farm Agency. They genuinely embrace you. This kind of care is outstanding in today's world of customer service. In conclusion they provide insurance products that are an exceptional value. We truly thank them for all they do."
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jean burgner

July 25, 2022

5  out of  5 rating by jean burgner
"I have been a very satisfied customer of State Farm for many years! I would not go anywhere else because of their prompt service and friendly and understanding manner of business!"
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Noelle Verhein

November 3, 2021

5  out of  5 rating by Noelle Verhein
"Excellent customer service! Quick to respond and schedule an appointment. Was patient and reviewed all my questions! So glad I made the switch!"
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Cynthia Beadle

July 15, 2021

5  out of  5 rating by Cynthia Beadle
"We recently just switched our insurance to Steve and his team. The prices are great and the customer service is top notch. Justin was very helpful with the transition and made sure we had everything lined up that was needed. We can’t say enough good things about them!"
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Greg Hart

July 15, 2021

5  out of  5 rating by Greg Hart
"Steve and Justin helped walk us through our options and helped us choose an affordable, practical package which worked well for our family! We recommend them fully and know that they are willing to help you any way they can!"
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Kelsey Hart

July 14, 2021

5  out of  5 rating by Kelsey Hart
"Steve + his team have been incredible to work with! When buying our first home, Steve + Justin helped us save money on all of our policies and took the time to ensure we had everything we needed. Since then, they have taken the extra time to set up our life policies to ensure our family is protected! Steve + his crew are friendly, knowledgeable, and professional and I will recommend them to anyone."
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Rae Ann Greibe

July 14, 2021

5  out of  5 rating by Rae Ann Greibe
"Steve and his team are great! They are very knowledgeable, personable, give great advice/recommendations and are always quick to respond. We transferred all our policies to him several years ago – home, cars, boats and umbrella and have been very happy with the service provided. We also saved a significant amount when switching to State Farm. I highly recommend this agency."
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Anthony Deuter

May 4, 2021

5  out of  5 rating by Anthony Deuter
"Taylor was amazing in helping set up my auto and renters insurance. I definitely recommend if you’re in the market"
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Kay-Paul Mueller

April 12, 2021

5  out of  5 rating by Kay-Paul Mueller
"Steve became our agent after our long time State Farm agent retired. Steve always answers our questions promptly with the least amount of insurance and financial jargon, which is greatly appreciated. We several retirement, auto and home and other policies with State Farm. With Steve's assistance, we got them all in order and Steve has become a trusted part of our financial/investment team. Thank you, Steve! Kay & Paul Mueller"
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Paul Grunert

March 14, 2021

3  out of  5 rating by Paul Grunert
"He was good to work with, but other insurances are very surprised by how quickly they dropped us after three instances, one of which cost them nothing and another that was a grand."
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Juan Vega

February 9, 2021

5  out of  5 rating by Juan Vega
"Had doubts about them saving me money if I switch from progressive to state farm and they did NOAH did an amazing work in finding a quote that I couldn't let go so I made the switch its been pretty good !"
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Tim Hollenback

February 3, 2021

5  out of  5 rating by Tim Hollenback
"We have had Steve as our agent for years. He is a great person and very professional. Steve knows his stuff! He helps us meet our needs and explains things in a way the we can understand so we can make an informed decision. All this while staying in our budget."
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Gabby Blondy

January 28, 2021

2  out of  5 rating by Gabby Blondy
"Started good have to different policy for our cars which means more money nothing close to the amount I was given in September of 2020 now I have to search again doesn't make sense don't go here you won't get the price up front"
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Justin Hopp

January 18, 2021

5  out of  5 rating by Justin Hopp
"I love working with these people. Highly recommend to any one. Very helpful with any thing needed."
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Misael Perez

March 17, 2020

5  out of  5 rating by Misael Perez
"Steve and his staff are super professional and personable. Spent my visit there just talking about life and news and the insurance stuff was gone through so well I left without any questions. They explain everything and answer every question possible. Definitely letting everyone know about Steve with State Farm!"
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Philip Hegarty

February 25, 2020

5  out of  5 rating by Philip Hegarty
"Very good, no problems."
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Matt Edwards

February 5, 2020

5  out of  5 rating by Matt Edwards
"Very detailed agent. Went over all the policies we have and made suggestions of other policies that we could benefit from. He also promotes the State Farm bank to see if he can help save money by switching the loan over. He also mentioned mortgage but we were happy to keep what we already had. He was not pushy if we were not interested in something."
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Garrett Adkins

February 4, 2020

5  out of  5 rating by Garrett Adkins
"Steve is a family man that is dedicated to helping those in the community. He is willing to go out of his way to help in whatever way possible and make you feel comfortable."
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Alan Shepard

January 26, 2020

5  out of  5 rating by Alan Shepard
"I recently had the pleasure of joining the State Farm family. Steve Paddock, my SF agent now, made it a very pleasurable experience. He made the transition from AmFam to Statefarm smooth and effortless. No doubt due to his experience and knowledge in the insurance business. The rates are affordable and the transition was smooth. I would definitely recommend Steve if you’re looking for anything in the insurance business! Thanks Steve! Alan (satisfied customer)."
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Lauren Wuchte

December 1, 2019

5  out of  5 rating by Lauren Wuchte
"I have loved having Steven as my agent for years! He has been incredibly helpful and reliable. The rates are affordable, and the service is personal! We have had nothing but great experiences!"
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Nathaniel Ladsten

July 4, 2019

5  out of  5 rating by Nathaniel Ladsten
"We are new to the area and are so thankful we found Steve for our car and life insurance. When everything in our life was crazy, they helped us make sure we had the right protection for us. I would highly recommend them to anyone!"
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Melyssa Pedersen

July 3, 2019

5  out of  5 rating by Melyssa Pedersen
"Steve was very helpful and quick with getting back to me! He got me a great quote for renters insurance and next on the list is car insurance! Highly recommend Steve Paddock!"